Customer Feedback: Suggestions and Complaints

Your Safety ,wellbeing and enjoyment during any of SDBA activities are  very important to us.

If you have a Complaint or an Improvement Suggestion you can log this by completing the customer feedback form below.

At any time you can also contact our MPIO, see contact information below.

Otherwise the general path for grievances is

  • Speak to the Court Supervisor
  • Speak to the Association Manager
  • Contact the SDBA Board
  • Contact Basketball NSW

Role of MPIO

Occasionally in sport things can go wrong and it is at this time that individuals can approach an MPIO in confidence. MPIO’s provide information and options to an individual making a complaint or raising a concern and will also provide support during the process. MPIO’s are able to assist Players, Parents, Coaches, Officials and Employees.

MPIO (Member Protection Information Officer) 

The Member Protection Officer for the Sutherland District Basketball Association is Terry Johnston  Phone:  0404048709 or email terryjjohnston@yahoo.com.au for any matter where a member believes Member Protection issues have been raised.

Customer Feedback

  • If you would like to remain anonymous please leave name blank
  • Please Select the nature of your feedback
  • Please select the area your feedback is related to
  • What are your suggestions for corrective action or improvement
  • If you would like to be contacted by phone please provide a contact number
  • If you would prefer to be contacted by email please provide your email address

 

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